Washlo: On-Demand Laundry Platform - Innoventix Solutions

Washlo:

On-Demand Laundry Platform

About the project

This project includes total 3 apps.Customer,Vendor & Rider.Washlo platform allows to user to find different types of multiple Laundry shops.The user gets a list of shops nearest to his location and can select any of them and set the pickup time as per his convenience.User can track the rider.If user is new then he also gets a coupon.If there is any issue regarding cloth then user can also complaint against it to the support team. Vendors can register their shop with current location and add their products.Vendors can set the timing of their shop as per their convenience.From the user’s address to the vendor’s address and the date on which the driver will arrive, all this information is shown in the app.There are multiple payment gateways like COD, PayU and Wallet.

Industry

Country

Technologies

Built For

Problem

The problem of the app owner was that the app he had earlier was in React and he was facing problems when he added the features he wanted in React.In his old project, the same functionality as Google Map was not working.Users were not able to search nearest shop easily.The rest of the functionality he wanted was possible in Flutter.He felt there was a limitation in React for the functionality & payment gateway.

Solution

Creating this app using Flutter was the solution, Innoventix Solutions built an app that Any user can easily use and its UI and functionality is such that any user can understand it. There is a functionality in this app such that the shop which is very close to your current location will get your product directly with the shop's product.The client's problem was with the payment gateway,which was Payu, which was solved with Flutter.Whatever issues were there in the old project have been solved and this app has been finished with more new functionality.The final project is built on Angular, Laravel and Flutter and is published in both Android and Ios.

Challenge

Service Accessibility: Ensuring seamless access to laundry services for customers while helping vendors reach a wider audience.
Order Management: Facilitating efficient order tracking and management for customers, vendors, and riders.
Scheduling Flexibility: Providing options for customers and vendors to align laundry pickups and deliveries with their schedules.
Real-Time Tracking: Offering accurate real-time tracking for customers, vendors, and riders to enhance transparency and coordination.
Communication: Bridging the communication gap between customers, vendors, and riders for smooth operations.
Payment Convenience: Supporting multiple payment methods to cater to diverse customer preferences.
Operational Efficiency: Streamlining operations for vendors and riders to improve time management and service quality.
Complaint Resolution: Creating a hassle-free system for customers to raise and resolve complaints quickly.

Key Features

Location-Based Service Discovery: Customers can find nearby laundry services and vendors can register their shops for increased visibility.
Flexible Scheduling: Customers and vendors can schedule laundry pickups and deliveries at their convenience.
Real-Time Tracking: Both customers and vendors can track the rider’s location to stay updated on pickups and deliveries.
Order Management System: Comprehensive tools for managing and tracking orders, including status updates and history.
Communication Tools: Integrated communication options between customers, vendors, and riders to address delays or issues efficiently.
Payment Gateway Integration: Multiple payment options, including cash-on-delivery (COD), online payments, and wallets, for customer convenience.
Complaint Handling System: A streamlined system for customers to raise complaints about lost or damaged items.
Route Optimization: Intelligent route planning for riders to minimize time and effort while navigating pickups and deliveries.
Customizable Service Management: Vendors can manage their operating hours, service offerings, and pricing dynamically.
Incentives and Coupons: Discount coupons for new users to encourage adoption and loyalty programs for regular customers.